Error Messages

• Camera Error
• Playback Error
• DLL Not Found

When MONO encounters an error, an appropriate message will be displayed at the top of the program interface.

Here are some common error messages in MONO and their solutions,

Camera Error

Possible Causes:

• The program doesn't have permission to access the camera.
• There is a hardware issue with the camera.
• The camera is being used by another program.

Solutions:

• In Windows settings, ensure that Dollars MONO has permission to access the camera.
• Use the built-in Camera app in Windows, or OBS to test if the camera is functioning properly.
• Close any other software that may be using the camera and try again.
• If none of the above works, you may try opening the camera in OBS and sending the stream via OBS Virtual Camera. More details here.

Playback Error

Possible Causes:

• The video file format is unsupported or the file is corrupted.

Solutions:

• Use a compatible video format (MP4 with H.264 encoding is recommended).
• If the file does not play, try re-encoding the video file.

DLL Not Found

Possible Causes:

When using the NVIS module, the required library files may not have been installed correctly.

Solutions:

Please refer to the instructions here to download and install the necessary dynamic library files.